Privacy Policy
Last Updated: March 2024
At Heart & Embers Studio, we respect your privacy and are committed to protecting your personal data. This policy outlines how we handle your information in compliance with UK GDPR.
1. Data We Collect
We collect information you provide directly to us when you make a purchase, create an account, or submit a bespoke inquiry. This includes your name, email address, shipping address, and phone number.
2. How We Use Your Data
We use your data to fulfill your orders, provide updates on your bespoke commissions via our Ember Board, and send studio newsletters (only if you have opted in).
3. Data Sharing
We do not sell your personal data. We only share information with essential third parties required to run our studio, such as shipping couriers (EVRI/Royal Mail) and our secure payment processors.
4. Your Rights
Under UK law, you have the right to access, correct, or request the deletion of your personal data. You can manage your preferences or unsubscribe from our newsletter at any time using the links provided in our emails.